1. Introduction

At MELRIONIS, customer satisfaction is a priority. We strive to maintain a transparent and efficient refund policy that ensures clarity and sets the right expectations.

2. Conditions for Refund

Refunds at MELRIONIS are granted under the following circumstances:

If the product is defective or damaged upon receipt.
When the service is not delivered as described or agreed upon.

To process a refund, original proof of purchase is mandatory.

3. Refund Process

To initiate a refund, please contact our customer service team within 30 days of purchase at [email protected]. Once the request is approved, refunds will be processed to the original payment method within 7-10 business days.

4. Exceptions

Please note that certain items are non-refundable, including:

Personalized or customized products.
Downloadable software products.

For further details, please refer to our full listing of non-refundable items.

5. Contact Information

For any inquiries related to our refund policy, reach out to us at:

MELRIONIS Customer Service
1234 Business Lane, Suite 100
Business City, BC 56789
Phone: (123) 456-7890